canlegal
Efficiently and promptly resolve outstanding accounts while safeguarding our clients’ corporate brand and industry reputation. Our goal is to maximize recovery across all cases for our clients, delivering the highest value at the most competitive cost.
Each client is assigned a dedicated collection office responsible for managing their entire portfolio. This approach enhances communication efficiency and collection effectiveness.
Our fully bilingual collection officers are well-versed in the Creditors Protection Act, the Bank Act, and Small Claims and District Court actions across North America.
Third-Party Debt Collections & Final Demand Service
Third-Party Debt Collections
Canlegal handles all third-party collection files on a contingent commission basis, so you only pay when funds are recovered. Our full-time, bilingual collectors use specialized methods to locate the right contacts and professionally present the debt.
If traditional efforts fail, we work with lawyers across Canada (with your permission) to escalate accounts, ensuring effective and compliant collections while maximizing recovery rates.
Final Demand Service
For a small fee, we send a ‘Final Demand’ email to your customers, reminding that if payment is not made within a certain period (usually within 10 days) the account may be sent to Collections. Acting as a step before Collections, these letters are customer-friendly yet persuasive and can be sent once the debt becomes overdue with no co-operation from your customer.
This service reduces costs, speeds up account resolution, and is available in English and French for clear communication with all clients.